This Privacy Policy describes how BreakAway Retreats (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.breakawayretreats.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Account information including your username, password, security questions.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

• Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide us with information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to provide you with services and contractual obligations you have requested.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites.

How We Use Your Personal Information

• We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, to send notifications to you related to your account, purchases, or other transactions, to create, maintain and otherwise manage your account, and to enable you to post reviews.

• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

• Security and Fraud Prevention: We use your personal information to detect, investigate or act regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe.

• Communicating with you: We use your personal information to provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Removing or blocking Cookies can negatively impact your experience and may cause some features to not work correctly.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors and third parties who perform services on our behalf.

• Business and marketing partners, including Shopify.

• When you request or consent to our disclosure of certain information.

• With our affiliates.

• In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.

We have disclosed in the past 12 months the following categories of personal information:

• Identifiers (basic contact details and certain order and account information)

• Commercial information (order information and customer support information)

• Internet or similar network activity (Usage Data)

We have "sold" or "shared" personal information in the preceding 12 months for advertising and marketing purposes, including identifiers, commercial information, and internet activity, with business and marketing partners.

User Generated Content

If you post reviews or other user-generated content, this content will be public and accessible by anyone. We cannot control who accesses or uses this information.

Third Party Websites and Links

Our Site may link to websites operated by third parties. You should review their privacy policies before using them. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended for children. We do not knowingly collect information about children. If you are a parent or guardian and believe your child has provided information to us, please contact us to request deletion.

Security and Retention of Your Information

We take measures to protect your information, but no security system is perfect. Avoid sending sensitive information through unsecure channels.